Help/ Frequently Asked Questions

Contact

How Do I Contact You?
Please see our Contact page for details on how to contact us to provide feedback, correct an error, provide additional information, add your band/ events etc.

Gigs/ Tickets

Where Are My Tickets?
If you purchased tickets via a link from this site, and you have not received a booking confirmation within 24hrs, please first check your “junk email” to ensure it hasn’t been deemed as junk.
If your tickets have yet to turn-up, in the first instance, please try to locate your booking confirmation email and follow the instructions on the email to contact the agent directly – this will be your fastest route for information.
Failing that, please email us via enquiries@allgigs.co.uk, remembering to include the following information:
  • artist/ event name
  • event date
  • venue name
  • purchase date (roughly)
  • ticket agent (e.g. SeeTickets, TicketMaster, TicketLine etc.)
  • booking reference number (if you have it)
Armed with this information, we shall contact the ticket agent on your behalf.

Please note: if you purchased tickets via WeGotTickets – they do not send out tickets, you need to print the online tickets after purchase. More info: WeGotTickets FAQs
Do you have tickets for ...?
Two ways to find this out: enter the band name in the Site Search box - just under the tabs at the top of the page
Or go to Search => Gigs, then enter the band name. There is a "Tickets" button next to all entries for which we have tickets.
Expensive Tickets?!
Some of the events we have listed with tickets available have a price higher than the original face value of the ticket. We only list such tickets when all of the alloted tickets to the event have sold out and are unavailable directly.
The higher price of the tickets reflects the "market rate". We only list such tickets from reputable agencies which have a ticket promise, so you can be sure you will get your tickets. We hope this adds extra value to our service to you, where previously we would just list the event but have no means for you to purchase tickets.

Listings/ Add Me!

How Do I Get My Band/ Venue/ Event on allgigs?
We have a page dedicated to this subject.
Can You Add My Press Release?
The short answer to this is: more than likely, provided your copy does not go overboard on hype and sticks to the facts. Most importantly: it must be event-related, as that's what this site is all about.

Advertising

Can We Exchange Links?
No, we no longer maintain a links page. If you would like to advertise on our site, we have a page dedicated to that.

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All Rights Reserved. Use of this site is subject to our Terms and Conditions.